Welcome to Umayrix.pk. These Terms & Conditions explain the rules for using our website, browsing our products, placing orders, and accessing our services.
By accessing or shopping on Umayrix.pk, you agree to these terms and the applicable policies published on our website. Please read them carefully before placing an order.
1. About Umayrix
Umayrix.pk is an online shopping store offering gadgets, electronics, home decor, kitchen items, personal care products, and other everyday essentials.
We aim to provide customers with a convenient shopping experience, useful products, and clear information about orders, pricing, and delivery.
2. Product Information
We make reasonable efforts to ensure that product descriptions, prices, specifications, and images displayed on our website are accurate.
However, actual product appearance may vary slightly because of lighting, screen settings, or manufacturer updates. Customers should carefully review product descriptions and specifications before placing an order.
Product availability may change without notice.
3. Prices and Payments
All prices are displayed in Pakistani Rupees (PKR/Rs.), unless stated otherwise.
Applicable shipping charges and the total payable amount will be shown or confirmed during checkout.
Cash on Delivery (COD) is available for eligible orders. Customers must pay the applicable order amount to the courier upon delivery.
If additional payment methods become available, the applicable payment instructions will be provided through our website.
We reserve the right to review genuine pricing or technical errors and contact affected customers before taking further action, subject to applicable law.
4. Placing an Order
When placing an order, customers must provide accurate information, including their name, phone number, and delivery address.
Submitting an order constitutes a request to purchase the selected products. Orders may require confirmation before processing.
We may contact customers to verify order details or resolve incomplete information. If a product becomes unavailable or an issue affects fulfilment, we will communicate with the customer regarding the available next steps.
5. Shipping and Delivery
Our standard estimated delivery time is 5–7 working days after order confirmation and processing.
Our shipping charges are:
- Standard shipping: Rs. 200 per order.
- Free standard delivery: Orders above Rs. 5,000.
Delivery time may vary depending on location, courier coverage, public holidays, and unexpected circumstances.
Please refer to our Shipping Details page for further information.
6. Offers and Coupon Codes
Umayrix.pk may offer discounts, promotional deals, and coupon codes on selected products from time to time.
Coupons may have expiry dates, minimum spend requirements, product restrictions, or other conditions. A coupon must be valid and successfully applied at checkout for the discount to be included in your order total.
Please review our Offers & Coupons page for further information.
7. Order Cancellation
If you need to request an order cancellation, please contact our customer support team as soon as possible and provide your order details.
Cancellation may not be possible after an order has been dispatched. We will review cancellation requests according to the order status, applicable policies, and legal requirements.
8. Damaged, Defective, or Incorrect Products
If you receive a damaged, defective, or incorrect product, please contact our customer support team promptly and explain the issue. Providing your order number and relevant photographs may help us review your concern.
We will assess the matter and explain the available next steps in accordance with applicable policies and legal requirements.
Nothing in these Terms & Conditions is intended to remove any consumer rights that cannot legally be excluded.
9. Customer Responsibilities
When using Umayrix.pk, customers agree to:
- Provide accurate order and delivery information.
- Use the website for lawful purposes.
- Avoid fraudulent orders or unauthorized payment activity.
- Not attempt to disrupt the website or compromise its security.
- Keep their account credentials confidential, where an account is used.
We may review suspicious activity where necessary to protect our store and customers.
10. Privacy and Personal Information
We value customer privacy. Personal information submitted through our website may be used to process orders, arrange deliveries, provide customer support, maintain website functionality, and fulfil applicable legal obligations.
Please read our Privacy Policy to understand how personal information is handled.
11. Intellectual Property
Website content, including text, branding, graphics, and design elements owned or licensed by Umayrix, may not be copied, reproduced, or commercially reused without appropriate permission, except where permitted by law.
Third-party names, trademarks, and product brands remain the property of their respective owners.
12. Website Availability
We aim to keep our website accessible and functioning properly. However, temporary interruptions may occur because of maintenance, technical issues, or circumstances beyond our control.
We may update website content, product information, and services as our store develops.
13. Third-Party Links
Our website may contain links to external websites or services. These websites are operated independently and may have their own terms and privacy policies.
Umayrix is not responsible for the independent practices of third-party websites. Customers should review the relevant terms before using external services.
14. Changes to These Terms
We may update these Terms & Conditions when our business practices, services, or applicable requirements change.
The latest version will be published on this page. Customers are encouraged to review this page periodically.
15. Applicable Law
These Terms & Conditions are intended to operate in accordance with applicable laws of Pakistan. Any mandatory legal rights and protections available to customers remain unaffected.
16. Contact Us
If you have questions about these terms, an order, or our store policies, please contact us:
Store: Umayrix.pk
Email: care.umayrix@gmail.com
Phone / WhatsApp: +92 335 0525128
Website: https://umayrix.pk/
Thank you for shopping with Umayrix. We appreciate your trust and support.